FAQ



Q: What kind of events do you host?

A: Typically these tents are set up for sleepover birthday parties. However, these are also a lot of fun for  a sleepover at the grandparent's house, a movie night with friends, family fun nights, bachelorette parties (yes, adults can party in these tents, too!),or Kid Corners at weddings! We deliver the desired number of tents for your event and pick up when the event is over. Coordinate with us the date, time, theme, and any extras that you want to add to make your party extra special. 

Q: What is included in a party rental?

A: All parties include:

  • Wooden tent frame(s) with themed tent cover
  • Twin blow up mattress with fitted sheet cover
  • Throw blanket
  • Throw pillows (more for decoration than to sleep on. We recommend each party guest bringing their own pillow for sleeping!)
  • Breakfast tray
  • Decor that goes with the chosen theme
  • Balloon bunches/garland

Q: How do I set a party up?

A: Send an email to hi@stpeteslumbercompany.com and let us know the date, time, number of tents desired, and the theme you would like for your party. Also let us know if you would like to add any extras! We will check our event calendar and make sure the date is available! You will hear back from us within 1 business day. 

Q: What mattresses do you use?

A: They are twin size blow up mattresses. 

Q: Is your bedding washed?

A: Yes! All bedding and pillows are washed after each party. All decorations/trays are sanitized as well!

Q: How much space do I need?

A: Each tent goes over a twin size mattress. Tents can be set up close together, in rows, in a circle, whatever fits your space. Each tent is free standing. 

Q: What if I don't see the theme that I want for my event?

A: Send us an email and let us know! We would be happy to try and make any theme a possibility!

Q: When do you deliver and pick up?

A: Set up is usually 1-2 hours before the party. Collection is the following day (or whenever your event is finished). We will coordinate a time that works best for you! 

Q: When is payment due/ how do you accept payment?

A: A 50% deposit is due when event date confirmation is complete. A full payment is due 24 hours before the event. 

Q: How do you accept payment?

A: We can take payment through Venmo or credit/debit card using Square. A 2.9% transaction fee is added to all credit/debit card payments (to cover the service fee from Square) 

Q: What is your cancellation policy?

A: Should the customer decide to cancel this engagement with less than 5 days verbal and written notice to SPSC, apart from such natural disasters as fire, flood, or tornado, the customer agrees to forfeit the deposit. If customer’s event is cancelled due to sickness or family emergency the forfeit of the deposit will be waived so long as the event is rescheduled within 60 days of the original event date.  If the event is rescheduled within 60 days of the original reservation date this agreement shall apply to such rescheduled date. Please note that some items may not be available the rescheduled date, so it is very important to contact us for availability of items. If such cancelled event is not held within 60 days of the original event date, then the customer agrees SPSC will keep the deposit. The non-refundable deposit will be 50% of your event total which is due upon booking, and the balance is due 24 hours prior to delivery. 



 


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